Hello and welcome to Say Anything Studio! My name is Amanda and I am the Owner, Candle Designer & Producer, Shipper, Accountant, okay it’s pretty much a one woman show! In December of 2015, I began this amazing journey and it all started when I wanted to combine my love of reading with fragrances that were inspired by the characters, locations, food, that were included in my favorite books. At that time, it was a newer concept and I decided to begin creating ones for myself and then turning the hobby into a side gig by selling on Etsy. The idea took hold and my sales began to skyrocket!
After three years of bookish candle success, I decided to expand my product line by offering fully customizable candles to provide candles to people beyond the bookish community. An opportunity for them to create a perfect gift or someone they love or to show they care. All too often, we look for that “perfect gift” but end up feeling like we fall short. I set out to create candles that could be completely customized from top to bottom. How? Well, I offer choices in jar sizes, jar colors, scents, fonts, font colors, label color, and messages on the candle label. You design the candle exactly the way you want it!
In December of 2018, I finally quit my full time job to do candles full time. It’s one of the best decisions I’ve ever made! I am thrilled that you are here, so take a look around. I’m sure you will find a gift you will call the “perfect” one.
My candles have been featured on:
And even on CBS’s “Let’s Make a Deal” as part of The Enchantment Box.
I am also thrilled that I get to contribute to some amazing subscription boxes as well:
Each candle is created by hand, by yours truly. There is no mechanical process and the ingredients I use are of the highest quality in the industry. The candles are made with 100% soy, with soybeans grown here in the USA. Every wick is cotton with paper threads to help maintain a consistent flame and even burn. The fragrance in the candles are created by blending essential and synthetic oils and are used in the highest ratio to wax that is recommended by the manufacturer.
I consider excellent customer service to be a part of the process as well. Going above and beyond to create a excellent shopping experience for you is what I strive to do. Feel free to go to my Etsy page (sayanythingstudio.etsy.com) to look at several hundred 5 Star reviews.
Exchanges & Refund Policy
My goal is to make you, the customer, happy. If you have an issue with your order such as breakage in transit, please provide photographic evidence including the package condition and shipping damage that has occurred within 5 days of delivery. USPS requires all damage claims have proof of the damage. I will file a claim and will discuss the details with you.
If the scent you ordered isn’t quite what you expected, I would be happy to send you a complimentary replacement if you contact us back within 7 days of delivery.
All unauthorized returns may not be refunded. All items must be unused and in the original packaging to be considered for a return. After your refund has been approved, you may return the item and you will be responsible for return shipping charges. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Because of the nature of personalized & custom candles, I am unable to take returns on these orders. Please check your personalized messages for errors, typos, grammar before ordering. I will usually cut and paste to ensure the accuracy of your message and can’t be held responsible for any errors. Since personalized gifts are my main focus, I will not be offended at any message that comes my way, so feel free to apply any inside jokes, messages, silly messages… If you can think it, I can do it!
Shipping & Processing
Order processing time is usually between 2-4 business days (Monday-Friday). Please make sure your shipping address is correct before you place your order. The buyer is responsible for additional postage for a replacement package if the incorrect address is entered.
I mainly ship USPS with a tracking number. I am so excited to offer you $5 flat rate shipping on all US orders. As a customer myself, shipping is one of the major factors that determines whether I buy a product or not. I want to eliminate that burden for you so you know exactly how much you will pay no matter how many products you purchase. Any and all orders that ship via first class or priority through the US Postal Service will be $5. Because I love my customers and want them to be happy, I try to keep my costs as low as possible so you can keep coming back to enjoy all the wonderful scents I offer.
Once an item ships, it is out of my control. I am not responsible for any lost or stolen packages, or delayed deliveries. I am also not responsible for any errors made by the post office. If there is a problem with your shipment, please contact your local post office and give them the tracking number. See refund policy for broken items.
Since these candles are made of a natural soy wax, they will melt in warmer temperatures because of their low melt point. There is no guarantee that the candles won't melt in warmer climates. Please have someone available to pick them up immediately when they arrive (ship to your workplace if you need to).
Candle Care & Safety
By choosing a soy wax candle, you are doing yourself and the environment a favor! Soy is an amazing ingredient for many reasons; it is a renewable resource and made from soybeans, making it a natural and renewable product. Unlike paraffin, which is a by-product of crude oil refining. Soy also burns at a lower temperature, which in turn, slows the process of burning through the wax and fragrance oil, giving your candle a longer life than paraffin products. Soy is also a clean burning material and produce much less smoke than paraffin. Anyone sensitive to candle smoke will have an easier time with soy wax and the air will be cleaner and safer for everyone including children and pets.
One of the most important tips for burning your candle is to create a full melt pool all the way across the top of the candle on your first burn. This will prevent “tunneling” later and give you more longevity to your candle. But don’t ever burn longer than 4 hours at the maximum, because the container can get too hot and break! Always keep your wick trimmed to ¼” to prevent smoke and a flickering flame which can make your candle burn inconsistently.
Once you are finished burning your candle, you can simply wash out the container and reuse it, the earth will thank you!
Things to know about soy:
- Soy wax tends to have a 'rustic' look after the candle has cooled. This does not affect the scent or the way the candle will burn, it is simply due to the nature of the soy.
- You may also notice “wet spots”, frosting or a possible uneven surface of the candle. Again, this is not a flaw but part of the natural makeup of soy and the hand pouring process.
- While it is a biodegradable product, remember as you wash out your candle, to avoid pouring the wax down your drains.
- As with any candle, never leave a candle unattended. Keep out of reach of children and pets. Say Anything Studio can no be held responsible for any damage that may occur.
Any other questions? Please use the CONTACT US form and I will be happy to help.