Shipping & Processing
Order processing time is usually between 2-4 business days (Monday-Friday). Please make sure your shipping address is correct before you place your order. The buyer is responsible for additional postage for a replacement package if the incorrect address is entered.
I mainly ship USPS with a tracking number. I am so excited to offer you $5 flat rate shipping on all US orders. As a customer myself, shipping is one of the major factors that determines whether I buy a product or not. I want to eliminate that burden for you so you know exactly how much you will pay no matter how many products you purchase. Any and all orders that ship via first class or priority through the US Postal Service will be $5. Because I love my customers and want them to be happy, I try to keep my costs as low as possible so you can keep coming back to enjoy all the wonderful scents I offer.
Once an item ships, it is out of my control. I am not responsible for any lost or stolen packages, or delayed deliveries. I am also not responsible for any errors made by the post office. If there is a problem with your shipment, please contact your local post office and give them the tracking number. See refund policy for broken items.
Since these candles are made of a natural soy wax, they will melt in warmer temperatures because of their low melt point. There is no guarantee that the candles won't melt in warmer climates. Please have someone available to pick them up immediately when they arrive (ship to your workplace if you need to).